Over 20,000 people* in the Suffolk Coastal district experience hearing loss, but thanks to one local company which has just been nominated for a top award, help is close at hand.
The Hearing Care Centre, which has centres located in Aldeburgh, Felixstowe, Framlingham, Halesworth, Southwold and Woodbridge, has been chosen as a finalist in the Suffolk Coastal Business Awards for their customer-focused approach.
Led by senior audiologist Karen Finch, the company offers a variety of hearing related services including hearing assessments, fitting of the latest hearing aid technology, earwax removal, noise protection and tinnitus management.
To be nominated as a finalist in the ‘Customer Focus’ category The Hearing Care Centre had to show evidence of a customer-focused culture with a consistent commitment to customer service excellence, backed up with customer testimonials and reviews.
Karen was delighted to hear the news of been selected in the final four.
“I was thrilled to learn of our nomination as this is the first time we have entered these awards. We have very strong representation across the Suffolk Coastal district, meaning that patients don’t have to travel very far to access our services.”
“No matter who our patients are, we aim to offer exemplary customer service and help change lives by enabling them to hear better,” said Karen.
The three other finalists in the Customer Focus category are Suffolk Secrets, Framlingham Medical Practice and Heritage Care at Home.
The Suffolk Coastal Business Awards recognise the work or organisations and individuals in the district over the past 18 months.
Winners will be announced at a glitzy ceremony at Kesgrave Hall, in Ipswich on September 15th
*Stats taken from the 2011 census. Suffolk Coastal population: 124,300. One in six people experience some form of hearing loss.